FAQ

Where do orders ship from?

Orders ship from Michigan, USA!

Do you accept orders placed outside of the US?

 Yup! International shipping starts at $10 and comes with shipping insurance included. If a customs charge is added on, the customer is responsible for paying that fee.

 

How long will it take to receive my order?

Orders will be packaged and shipped within 5 business days, unless otherwise stated. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 5 weeks. If an item gets stuck at customs, the wait might be longer. Customers are responsible for paying any customs charges. Orders placed around the holidays may not be delivered on schedule.

   

What is the difference between standard grade and seconds grade pins?

 

Standard Grade:

Pins that are almost perfect. I say almost because the enamel filling is done by hand so it is nearly impossible for them to be absolutely perfect.

Seconds:

Pins that have more than one imperfection or more noticeable imperfections. Imperfections may include: Stray glitter, small scratch, misaligned screen printing, or missing enamel. They are still super cute and need love. Plus, who doesn't love a discounted pin?

 

What is your return policy?

Tiny Forester does not accept returns. The item descriptions are clear and each product is inspected to ensure that they meet these descriptions. However, if you have an issue with your order, please contact me and we will work something out.